EventPro User Manual

Voiding a Payment

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Voiding a Payment

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Voiding a Payment

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1.Find the event in the Event Maintenance screen.
2.Click on the Finance tab and select the Payments sub-tab.
3.In the selection grid, click to highlight the payment you want to void.  Click the Void button to the right of the selection grid.
4.Click Yes in the Confirm box if you are sure you want to void the payment.
5.In the selection grid, the Void checkbox for this payment will be checked. Voiding a payment will clear all credit card information entered, if any.  Voided payments will be added back into the customer’s outstanding balance.