EventPro User Manual

Update Previous Version of Enterprise

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Update Previous Version of Enterprise

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Update Previous Version of Enterprise

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After downloading the latest version of the software and double-clicking the EPSetup.exe to begin the Installation Wizard, choose Update a Previous Version to perform an update of the EventPro Enterprise Edition.

NOTE: This update will only update the shared files on the server. Each time a user runs EventPro from the workstation, the loader application performs a check against each required file on the server and any new updates are automatically copied to the workstation prior to running EventPro. In this way, updates only need to be installed once to the shared folder on the server and all workstations will update themselves as required.

1.Make sure that you have a current backup of your data before proceeding. Click [Next] to continue with this option.
2.The next page displays the history of version changes called What's New. Please take the time to print or read this page, as it contains important information. Click [Next] to continue.
3.You must now verify the location of the EventPro application on the server. This folder should be set to the correct location, but if not, you can reset it here. NOTE: The application folder must be set to the location of the EventPro application on the shared server. Click [Next] to continue.
4.Once again, verify that the installation folders are correct and click [Next] to begin the installation.
5.Once all files have been copied to the server, the setup program will prompt for the “SQL Server Options”. You must provide the following information to allow the setup program to update the EventPro databases on your MS-SQL Server:
a.SQL Server: This is the name or IP of the MS-SQL server where the EventPro databases reside.
b.Admin Username: This must be an administrator account on the MS-SQL server.
c.Password: This is the password of the administrator account.
d.Once this data has been entered, click [OK] to continue.
6.The setup program will perform a connection test to the MS-SQL server specified and ensure that the username and password are valid. It will also ensure that the username is a valid system administrator account. If this test fails, you will have to re-enter the information and try again.
7.If the test succeeds, the setup program will proceed with the update of all required EventPro databases.
8.Once it is complete, click [Finish].

 

NOTE: Updating EventPro and Database Rights

Note that in order to update the database after a program update, you will require certain user rights.  See Rights to Databases.

If you do not have the appropriate rights, contact your System Administrator or IT Department.

If you are the System Administrator or IT Department in charge of updating the program, and you have the appropriate rights to update the database, you may want to update the database at the end of each update/upgrade process, so that other users do not require additional rights to the database.