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EventPro Upgrade Protection Plan |
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| The Upgrade Protection Plan (UPP) is an annual Support Contract that provides you with access to these exclusive benefits:
- New and Enhanced Software Features, delivered through two scheduled Upgrades per year and numerous updates throughout the year. In the program, click on Help | What’s New to see the list of new features, enhancements and fixes.
- The EventPro "Suggestion Box". Participation of our UPP customers is our main source of new ideas for the software.
- Software Hotfixes as required.
- Unlimited Software Support via telephone, email and fax.
- A comprehensive User Manual that is regularly updated by our in-house Documents Department to reflect current software development.
- The EventPro Connection, our quarterly newsletter, which provides company news, software feature demonstrations, helpful hints and promotions.
- The EventPro Bulletin, which provides information about updates and upgrades for assisting technical staff with network maintenance.
- The EventPro Support Website, which includes 24-hour access to the newest Downloads, frequently asked questions (FAQs), "What's New" (a list of latest enhancements), Bug Report forms, File Uploading and more.
If your Upgrade Protection Plan has lapsed, please contact our Sales Department at Sales.au@EventPro.net or (02) 9772-7777 (press 1 for Sales). They will be happy to provide you with information on how to reactivate your Upgrade Protection Plan so that you can continue to get the maximum advantage out of EventPro Planner Software.
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