EP Logo Item EventPro Connection Volume 3, Issue 3
July 2009
www.eventprosoftware.com.au

EventPro Software Australia
Address: P.O. Box 123
Panania NSW 2213 Australia
Phone: 02 9772 7777
Email: Sales.au@EventPro.net
This Issue:
What's New? Mobile Web Evolving EventPro
Limited Time Offer: Discounted Training Days, Save $100.00
Feature in Focus: Invoices for Every Situation
Helpful Hint: Email Quick Fix
Did You Know? Wizards Make Tasks “Magically” Easy
Software Update: Version 6.9.1.676
View previous issues of the EventPro Connection at http://www.eventprosoftware.com.au/newsletters/.
What's New? Mobile Web Evolving EventPro

It’s no secret that mobile devices are fast becoming the new best friend for business professionals. And with good reason - mobile devices help free users from the office environment but still allow them to stay on top of business while they’re on the go. It’s also no secret that EventPro Software’s first priority is to meet the evolving needs of the event management industry.

EventPro Software rose up to meet the mobile web evolution, and is proud to announce the new EPMobile Module. EventPro users can now have the convenience and freedom of mobile web access. You can check booked events on the calendar, make booking requests, find events and search for available space all from your mobile device.
We invite you to visit our website and view an example of the EPMobile Module or to schedule a free demonstration by contacting our Sales Department at Sales.au@EventPro.net or (02) 9772-7777 (Press 1).
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Limited Time Offer: Discounted Training Days, Save $100.00

In the business world, we know that Time is Money and to stay on top you need to have the best resources at your fingertips - this includes well-trained members of your team.
  • Do you have staff turnover and need to train new employees working with EventPro Software?
  • Do current users need a refresher course?
  • Would you like to become more efficient and effective when using EventPro Software?
  • Did you miss the initial training session at your company?
  • Do you want to learn expert tips and advanced features?
  • Have you updated to a newer version and need to learn about new and enhanced features?
If you answered Yes to any of these questions, you need EventPro Training and now is the perfect time for that investment. For a limited time, EventPro Software is offering onsite training at a discounted price! You can purchase New Employee Training AND Refresher Training for $899.00 per day, that’s a saving of $100.00 OFF the regular price of $999.00 per day. But hurry, this offer expires July 31, 2009.
Don’t miss this opportunity to save time and gain a competitive advantage for your organisation. To apply for this offer, contact our Sales Department today at (02) 9772-7777 or Sales.au@EventPro.net with this Promotion Code: EPNL0907A (must be quoted to receive discount offer).
This promotion only applies to current clients who have already purchased the software. It cannot be applied retroactively to previous purchases. It does not have cash value and cannot be combined with any other promotion or discount offer. No substitutions or transfer rights will be given.
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Feature in Focus: Invoices for Every Situation

Invoicing is an integral part of any events-based business, which is why EventPro includes a comprehensive and easy-to-use invoicing system. The most convenient invoicing option for EventPro, and therefore the most often used, is the Automatic Invoice, which automatically calculates the total for all chargeable items in the event, or directed to an attendee, exhibitor or accommodation booking. However, did you know that there are other invoicing options in EventPro’s Finance area?
  • If you are ready for a more advanced feature in the Automatic Invoice, you can choose to invoice only certain Items, certain Types of items or a Percentage of the total charges. When you later invoice the balance of the charges, EventPro will calculate the correct remaining charges to invoice. So, for example, you could split event costs between two parties 50/50, or invoice a customer for 75% of all costs before the event and invoice the remainder (automatically calculated for you) after the event occurs.
  • If you have many invoices to create, and time is of the essence, the Batch Invoicing feature allows you to create multiple invoices for all events or all attendees/exhibitors in an event with one easy-to-use Invoice Wizard.
  • If you want more flexibility in creating invoices, you can create Manual Invoices, which can begin blank or with a calculated percentage of the total charges. You can freely add, edit or remove line items in the invoice.
  • Special Deposit Invoices allow you to deduct amounts from future invoices. For example, if you create a deposit invoice for an event, and later create an automatic invoice for the event charges, you will have the option to deduct the amount of the deposit invoice from the event charges invoice.
  • Finally, Credit Invoices allow you to credit a customer for items that were invoiced, but for which you will not receive payment. This eliminates the need to void and recreate invoices if an item must be removed from an invoiced event.
Use EventPro’s flexible invoicing options to create a billing system that works perfectly for your business. For more information, take a look at the EventPro User Manual under Chapter 10: Finance, Invoices for extensive instructions on creating Invoices of every kind. For additional assistance, consider purchasing some Online Training to get you started. An hour of training with one of our expert EventPro trainers can pay off in hours of saved time!
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Helpful Hint: Email Quick Fix

If for some reason, your EventPro emails suddenly stop sending, a quick re-set of your email settings sometimes fixes the problem. Try this quick fix before contacting Support.
Open the program and select Email Settings from the File menu. In the Email Settings window, take note of your current settings. Now, go into each field below Email Method (Profile Name, Password, etc.) and delete what is entered in each. When you have blanked out the fields, select None as the Email Method and click Save.
Now, return to the File menu and select Email Settings again. In the Email Settings window, re-set all of the correct options for your Email and click Save. Hopefully, this has corrected the problem with your email. If you are still having problems, contact Support and explain that you already tried re-setting your email settings.
Whenever you have a question, don’t forget to check out the FAQs (Frequently Asked Questions) on our website. The answer you need may be just a click away!
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Did You Know? Wizards Make Tasks “Magically” Easy

Did You Know… that EventPro Wizards are specially designed to make your job easy? For many important tasks, EventPro’s Wizards guide you through the important steps of a process to ensure that all necessary information is captured. Wizards make EventPro exceptionally user-friendly and minimise the learning curve, which is a great benefit for users with minimal computer experience or for new employees.
For example, EventPro’s Booking Wizard guides the user through creating a new booking, from selecting the dates to choosing the customer to entering contract information. The Booking Wizard is both comprehensive and flexible, so that you can enter as much or as little information as you need. If you want to add every detail – event comments, setup equipment, staffing, catering, beverages, packages, and images – you can. If you’re in a hurry and just want to get the basic information in the system – no problem! Skip the steps you don’t need for now and add the information later. The Booking Wizard also incorporates automatic conflict checking to safeguard against double-booking rooms or resources.
For more information, consult the EventPro User Manual at Chapter 2: Create a Booking, Creating a New Booking. Remember that you can create other types of new bookings, such as Repetitive and Copy Bookings, which are also covered in Chapter 2.
The Booking Wizard is a central task in your day-to-day use of EventPro. If you need some expert assistance to get your booking process perfected, consider purchasing some EventPro Training. For more information, contact our Sales Department at Sales.au@EventPro.net or call (02) 9772-7777 (Press 1).
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Software Update: Version 6.9.1.676

To download the newest Software Update, log in to the EventPro Support Website. Click on the Downloads tab and click on the EventPro Install V6.9 (6.9.1.676) link.
Software Updates are only available to customers with a current Upgrade Protection Plan. If your Upgrade Protection Plan has lapsed, contact our Sales Department at Sales.au@EventPro.net or (02) 9772-7777 (Press 1). They can provide you with information on how to reactivate your Upgrade Protection Plan so that you can continue to get the maximum advantage out of EventPro Software.
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